Warranty Policy
One-Year Limited Warranty
One-Year Limited Warranty
At Future Wrist Tech, we stand behind the quality of our watches. This Limited Warranty applies to new Future Wrist Tech watches purchased directly from the official Future Wrist Tech online store in the United States. Future Wrist Tech warrants that your watch will be free from defects in materials and workmanship under normal use for one (1) year from the original date of purchase. This warranty applies only to the original purchaser and cannot be transferred to any later owner.
What is covered in Watch Warranty
This watch warranty covers defects in materials and workmanship that appear during normal, intended use within the warranty period. If a covered defect is confirmed, Future Wrist Tech will provide warranty service in accordance with the remedies described below.
Remedies
Future Wrist Tech may, at its discretion:
- repair the watch using new or refurbished parts
- replace the watch with the same model or a comparable model
- refund the original purchase price if repair or replacement is not reasonably available
Any repaired or replacement watch will be covered for whichever period is longer:
- the remainder of the original warranty period, or
- 90 days from the date the repaired or replacement watch is delivered
Exclusions:
This Limited Warranty does not cover:
- normal wear and tear
- scratches, dents, fading, or other cosmetic changes from regular use
- damage caused by misuse, neglect, accidents, impact, fire, flood, or other external causes
- damage caused by improper handling, storage, or care
- damage caused by unauthorized repairs, alterations, or tampering
- use outside normal product instructions
- commercial use or resale
- used, resold, or second-hand watches
- watches with removed, altered, or tampered labels
This warranty also does not cover indirect, incidental, or consequential damages to the extent permitted by law.
How to make a warranty claim
To request warranty service, your claim must be submitted before the warranty period expires. Please contact Future Wrist Tech first to request a Return Material Authorization (RMA). Once your RMA is approved, you must return the watch using secure protective packaging and include:
- proof of purchase
- the approved RMA details
- any additional information reasonably requested to review the claim
The customer is responsible for the cost of shipping the watch to Future Wrist Tech.If the warranty claim is approved, Future Wrist Tech will cover the cost of return shipping for the repaired or replacement watch. Packages sent without an approved RMA may be rejected or returned at the sender’s expense.
Important warranty conditions
- This warranty applies only to watches purchased directly from the official Future Wrist Tech online store in the United States.
- Proof of purchase is required for all warranty claims.
- Warranty coverage applies only to normal, intended use.
- Future Wrist Tech reserves the right to inspect the returned watch before approving any warranty remedy.
Limitation of liability
To the maximum extent permitted by law, Future Wrist Tech shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of the watch, even if advised of the possibility of such damages.
Governing law
This Limited Warranty is governed by the laws of the State of California, USA, without regard to conflict of law principles.
Your legal rights
This Limited Warranty gives you specific legal rights, and you may also have other rights that vary by state.
Contact Future Wrist Tech
If you have questions about this warranty policy or need help starting a warranty claim, please contact us:
Email: info@futurewristtech.com
Phone: +1 626-807-0799